Customer Service
Customer Service
- Terms and Conditions
- Ordering
- Payment, Pricing and Promotions
- Delivery and Returns
- Viewing Orders
- Updating Account Information
- Privacy Policy
- Contact Us
- Ordering
- After placing your order and making payment you will receive an email to confirm your purchase. It is imperative that you check your order and contact us by telephone should there by any errors so that we can amend prior to shipping. Please note, we allow a maximum of two hours after placing your order to make any changes. All orders placed after 1pm will be shipped the following day.
- Payment, Pricing and Promotions
- Payments are accepted by Paypal or any major debit or credit card. We do not accept Diners Club. Pricing is fixed at the amount shown for each product and delivery charges will apply. All promotional products will be discounted at checkout.
If you have created an account you are able to log in where you can view any previous orders to repeat your purchase. Our encrypted system means that all stored details remain secure. As an option, credit and debit card payments can be taken by telephone. - Delivery and Returns
- Please click here to view our delivery and returns information
- Viewing Orders
- Create an account with our store to help you move through the checkout process faster, store multiple shipping addresses and view and track your orders.
- Updating Account Information
- We aim to deliver a premium level of customer service, so if you have created an account with our store please ensure that all address and contact details are correct at all times. You can do this by logging into your account and editing your personal information at any time.
- Privacy Policy
- Please view our Privacy Policy here
- Terms & Conditions
- Please view our Terms & Conditions here
- Contact Us
- Should you wish to contact us please do so using 01626 240483 or info@proflax.co.uk
Let customers speak for us
from 997 reviewsGreat product my girl loves the taste & I’m sure it has helped her during her season
I’m very pleased that Keep Off Me really works as I’ve wanted to find a tick repellent for my dog that doesn’t have any chemicals.
My dog loves the Proflax Kidney Care and its peace of mind for me too as I can use it over any food especially when she doesn't want her Renal food, I know she's still getting the help she needs. Would highly recommend this product and have recommended other Proflax products to my family for their dogs too.
Im convinced this helps my boy stay active and young at heart . He has just turned 9
So far so good. Seems to relax puppy and he likes the taste.
If I could rate this a 6* I would, my 15yr old staffie was struggling to walk ,looked sad with arthritic pain.. 3 days into taking Proflax Bone & Joint,she's strutting her stuff again!!! Happy to say I've a happy ,more flexible staffie again. THANKS TEAM PROFLAX
All I can say it's Brilliant organic supplement for my dogs joints
Jacob, my 8 year old French Bulldog has been having joint issues and has needed antiinflammatory medication to manage this. It was effective, but after seeing the Proflax Bone and Joint I thought I would try a more natural product to keep him comfortable. Within a few days Jacob had the spring back in his step and looked brighter in himself. I have been able to adjust the dose to maintain his comfort levels. I am so pleased to have found this product to improve Jacob's quality of life.
After six days of using the supplement my wonderful old springer spaniel has more energy and her very loose stools have firmed up significantly after nothing else I tried seemed to help.
I am giving Omega bounce to both my dogs. This is to support their bones, joints, ligaments, kidneys and liver. My older dog has joint problems so this is exactly what he needs. I know my dogs are getting the best supplement and 100% natural.
Since recently moving to Somerset, our dog has had 4 ticks from February to April. We never had problems with any of our previous dogs, where we lived before. I started using the treatment and no ticks or fleas since! We go on the same routes but he remains clear. He’s on a raw diet and has no objection to the tincture mixed with his food. Fabulous! 👍
He has Proflax heart oil (we always have Boxers, who are prone) in the morning and Get Off Me at his evening meal. Both are excellent products.
My old dog doesn't like the mushroom when I add to his food so I have not been able to use it at all. However, I'm sure it would benefit him if he'd eat it! It could be an old age thing.
I haven't taken stars off because that wouldn't be fair if it's my dog's fussiness is the problem!!
I have been using this bundle for five days.
Every thing is going well I’m very impressed so far
My handsome 13 year old puppy is doing really well on the Golden Oldie, helps with his joints & keeps his healthy coat shiny, it’s our favourite