Customer Service
Customer Service
- Terms and Conditions
- Ordering
- Payment, Pricing and Promotions
- Delivery and Returns
- Viewing Orders
- Updating Account Information
- Privacy Policy
- Contact Us
- Ordering
- After placing your order and making payment you will receive an email to confirm your purchase. It is imperative that you check your order and contact us by telephone should there by any errors so that we can amend prior to shipping. Please note, we allow a maximum of two hours after placing your order to make any changes. All orders placed after 1pm will be shipped the following day.
- Payment, Pricing and Promotions
- Payments are accepted by Paypal or any major debit or credit card. We do not accept Diners Club. Pricing is fixed at the amount shown for each product and delivery charges will apply. All promotional products will be discounted at checkout.
If you have created an account you are able to log in where you can view any previous orders to repeat your purchase. Our encrypted system means that all stored details remain secure. As an option, credit and debit card payments can be taken by telephone. - Delivery and Returns
- Please click here to view our delivery and returns information
- Viewing Orders
- Create an account with our store to help you move through the checkout process faster, store multiple shipping addresses and view and track your orders.
- Updating Account Information
- We aim to deliver a premium level of customer service, so if you have created an account with our store please ensure that all address and contact details are correct at all times. You can do this by logging into your account and editing your personal information at any time.
- Privacy Policy
- Please view our Privacy Policy here
- Terms & Conditions
- Please view our Terms & Conditions here
- Contact Us
- Should you wish to contact us please do so using 01626 240483 or info@proflax.co.ukÂ
Let customers speak for us
from 1097 reviewsKeeps our dog jogging along đ¶
quick speedy delivery and excellent product
We have been using the mini yeast bundle for a week - clear ears, less biting paws so happy so far, definitely worth it. We will need to see if this routine is needed long term.
As a customer of Proflax for a few years now, I would just like to thank Mike and Sam for their continued help with product advice and information and sorting out my many queries! I am a great fan of Proflax and use quite a few different Proflax products for my collies, Angus (8.5) and Hartley-Hare (4) - namely, Mega Mobility, Keep off Me, Plaque Patrol and Tummy Tastic and the Immunity & Vitality Oil. The products are excellent quality and my dogs don't have any problems with them being put into their daily food. The dogs look absolutely fantastic and my 8.5 year old collie x huntaway has just had an 'exceptional condition' check-up at our local vets! I put this all down to diet and supplementation because I strongly believe that prevention is better than cure - and more cost effective in the long-run! My primary aim in life is to keep my dogs as fit and healthy as they can possibly be and I believe that starts from what we give them in their daily diets - the old saying 'you are what you eat'! Mike and Sam are super-helpful and you really do feel as though you are 'part of the family' when you ring up or email. I wouldn't hesitate to give Proflax and the Team an 'A5 Star' rating and I have peace of mind knowing that my dogs' health is in very good hands. Thank you for everything you do - to the whole Team!
I have tried Tummy Tastic as a replacement for YuMove Digestive Care. It suits my dog's sensitive tummy very well.
The products are great, the service is excelent and it is nice to have a company you can trust.
Great for my dogs health
I just like to reach out and tell you one of the benefits your supplement horny hound has that you might not know of. It has changed my dogs life. My dog started getting prostate issues around 2 years ago after X-rays at the vet he was diagnosed with an enlarged prostrate. He was peeing blood and leaking blood in his sleep. The vet wanted to neuter my dog but I was against it as he is reactive ( noise reactive ) and that could have made his situation worse. Also for his breed Rottweiler I didnât want him putting on weight or loosing muscle mass that comes with neturing. So I searched long and hard and came across a pill called ypozane for prostate problems in male dogs. That worked but I had to keep giving it every 4 months or the bleeding would start again. and I wasnât keen on keeping him on that for life as I didnât know what harm that would do to his body long term. So I started searching supplements I came across nothing that was for prostate problems on male dogs. But then I came across your horny hound and thought I would give it a go. Well Ozzy hasnât needed the ypozane in 9 months since starting horny hound and no problems with his prostate since or peeing blood. . I know your supplement isnât for prostate problems in dogs. But it has changed my dogs life massively. I can now control his enlarged prostate in a natural way that isnât going to harm his health.
Thank you.
Its brilliant stuff
Cleared my husky zinc deficiency up with in 3 weeks after 2 years of vet visit
We were recommended Tummy Tastic via a canine nutritionist, after trying various other methods and products for the past year +
My girl has been suffering with itchy ears, paw licking and head shaking, which has caused 3 ear Haematomas! Iâm pleased to say after starting Tummy Tastic there was and continues to be a noticeable decline in her symptoms!
Super Pleased!
Raye & Dolly đŸđ
Great products easy to order and delivered swiftly dogs love then and they really help
Spoke to Michael a couple of times now can't thank him enough for all his help and advice and just an ear to listen to me
Great product that helps our older Springer Spaniel. X
I recommend it đ