Customer Service
Customer Service
- Terms and Conditions
- Ordering
- Payment, Pricing and Promotions
- Delivery and Returns
- Viewing Orders
- Updating Account Information
- Privacy Policy
- Contact Us
- Ordering
- After placing your order and making payment you will receive an email to confirm your purchase. It is imperative that you check your order and contact us by telephone should there by any errors so that we can amend prior to shipping. Please note, we allow a maximum of two hours after placing your order to make any changes. All orders placed after 1pm will be shipped the following day.
- Payment, Pricing and Promotions
- Payments are accepted by Paypal or any major debit or credit card. We do not accept Diners Club. Pricing is fixed at the amount shown for each product and delivery charges will apply. All promotional products will be discounted at checkout.
If you have created an account you are able to log in where you can view any previous orders to repeat your purchase. Our encrypted system means that all stored details remain secure. As an option, credit and debit card payments can be taken by telephone. - Delivery and Returns
- Please click here to view our delivery and returns information
- Viewing Orders
- Create an account with our store to help you move through the checkout process faster, store multiple shipping addresses and view and track your orders.
- Updating Account Information
- We aim to deliver a premium level of customer service, so if you have created an account with our store please ensure that all address and contact details are correct at all times. You can do this by logging into your account and editing your personal information at any time.
- Privacy Policy
- Please view our Privacy Policy here
- Terms & Conditions
- Please view our Terms & Conditions here
- Contact Us
- Should you wish to contact us please do so using 01626 240483 or info@proflax.co.uk
Let customers speak for us
from 1038 reviewsOne of my dogs is always on high alert & naturally anxious. Following discussions with the vet we are working on helping him relax through training & changes in routine. Additionally I started using this oil & have noticed it is helping him relax & concentrate & as an added bonus his coat is silky and shiny.
Pre & Probiotics for Dogs - Tummy Tastic
All proflax products are the healthy option with no nasties but the best thing is the staff really know their stuff, are very helpful when you ring and wont sell you anything you dont need.
Great product that really works , helps our 13 yr old spaniel.
Fantastic product. Really helps my pooch with his anal glands. Been the best and wouldn’t be without it.
I initially got Moody Bitch to give to my girlie during her second season but I have started her on it full time as she has a tendency to try and hump now and again. She takes this every other day as she also takes Omega Bounce, we are a couple of weeks in and I have noticed she is not trying to hump as much, she does this when she has a funny 5 minutes at a certain time of the day but the issue seems to be subsiding. I feel like her little hormones are finally balancing out.
Tried all sorts to sort my Labs bouts of runny poo out, I was at my wits end!
I was recommended Tummy tasting and haven’t looked back. I just mix it in her food once a day and she’s had perfect poo ever since!
Highly recommend, cheaper than vets bills 😊
I have a standard dachshund that sometimes likes to eat things when we are out and about, so I was looking for some natural product that could protect her tummy on an ongoing basis. I found “Tummy Tastic” from Proflax and I am really happy i did! She has been great from the first time i used it on her food, do much so, that she has even quieten down about picking up stuff on the roads! I have to say, it has made my life a lot easier to see her without stomach upsets. Thank you.
I found these products when I read about someone mentioning them regarding another dachshund like mine.
I strongly believe in the power of natural products, so I decided to check the website and was love at first sight. So I bought the “Tommy tastic” as my Wren was having some stomach problem. It got better the day after I gave the powder to her. Thank you Proflax!
Lovely oil all the dogs are enjoying it on their food
I’ve been using proflax for my dogs for a good few years now and I’m always impressed with the quality of the products and the results
Our 8.5 yr labradoodle developed a persistent cough, mainly of a night time, but also after drinking. A vet visit diagnosed the beginning of congestive heart failure.
Today we revisited the vet, the outcome the heart irregularities were definitely less pronounced. His cough has also reduced in persistence.
This after just a month of taking Proflax Heart and Circulation support.
Thank you Proflax for your help!
Keeps him healthy
It’s the first time my dog has calmed down in years, the best thing I’ve ever brought for him
Worked very well was back to normal within the day