Delivery & Returns
Carefully packed, quickly dispatched and delivered with care.
We know how exciting it is when your order is on the way, so every Proflax parcel is packed carefully and shipped using trusted Royal Mail tracked services.
Free UK Delivery Over £40
Spend £40 or more and free standard shipping will be automatically applied at checkout.
Delivery Options
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Royal Mail Standard Shipping (UK Mainland) — £3.50
Estimated delivery: 3–5 working days -
Royal Mail Tracked 24 — £6.75
Estimated next working day delivery
Dispatch Information
Orders are dispatched Monday to Thursday.
Orders placed after Thursday will be packed and shipped the following Monday.
Once your order has been dispatched, you’ll receive a tracking link by email so you can follow your parcel every step of the way.
Returns
If your order arrives damaged, please contact us on 01626 240483 and we’ll arrange a replacement as quickly as possible.
If you would like to return an unopened and unused product, please send it back in its original packaging to the address shown here, marked for the attention of Goods In.
Please note that return postage costs are the responsibility of the customer.
Let customers speak for us
from 1107 reviewsUsed for years on our GSD'S, good quality, very good customer service. We use coat and bone and joint. No complaints, dog's have no problem with it. Good that it's natural and British made
Natural Flea & Tick Support for Dogs - Keep Off Me! Powder
This has been brilliant for my Irish setter who has low appetite. She is so much happier, healthier and just as crazy.
Joint & Mobility Blend for Dogs - Mega Mobility
What an improvement in my dogs condition since starting her on this pre&probiotic. She is having normal poos and so much happier in herself. I'm so happy I found this product!!
Healthy Teeth & Gums for Dogs - Plaque Patrol
Excellent product. The verbal and helpful information given was so very welcome and valuable
So far skin and coat has been really good only just started 2nd bottle and Tommy has stopped licking his paws which is why I wanted it.very happy with product.
Brilliant!
Keeps our dog jogging along 🐶
quick speedy delivery and excellent product
We have been using the mini yeast bundle for a week - clear ears, less biting paws so happy so far, definitely worth it. We will need to see if this routine is needed long term.
As a customer of Proflax for a few years now, I would just like to thank Mike and Sam for their continued help with product advice and information and sorting out my many queries! I am a great fan of Proflax and use quite a few different Proflax products for my collies, Angus (8.5) and Hartley-Hare (4) - namely, Mega Mobility, Keep off Me, Plaque Patrol and Tummy Tastic and the Immunity & Vitality Oil. The products are excellent quality and my dogs don't have any problems with them being put into their daily food. The dogs look absolutely fantastic and my 8.5 year old collie x huntaway has just had an 'exceptional condition' check-up at our local vets! I put this all down to diet and supplementation because I strongly believe that prevention is better than cure - and more cost effective in the long-run! My primary aim in life is to keep my dogs as fit and healthy as they can possibly be and I believe that starts from what we give them in their daily diets - the old saying 'you are what you eat'! Mike and Sam are super-helpful and you really do feel as though you are 'part of the family' when you ring up or email. I wouldn't hesitate to give Proflax and the Team an 'A5 Star' rating and I have peace of mind knowing that my dogs' health is in very good hands. Thank you for everything you do - to the whole Team!
I have tried Tummy Tastic as a replacement for YuMove Digestive Care. It suits my dog's sensitive tummy very well.
The products are great, the service is excelent and it is nice to have a company you can trust.