Delivery & Returns

Carefully packed, quickly dispatched and delivered with care.

We know how exciting it is when your order is on the way, so every Proflax parcel is packed carefully and shipped using trusted Royal Mail tracked services.

Free UK Delivery Over £35

Spend £35 or more and free standard shipping will be automatically applied at checkout.

Delivery Options

  • Royal Mail Standard Shipping (UK Mainland) — £3.50
    Estimated delivery: 3–5 working days
  • Royal Mail Tracked 24 — £4.25
    Estimated next working day delivery

Dispatch Information

Orders are dispatched Monday to Thursday.

Orders placed after Thursday will be packed and shipped the following Monday.

Once your order has been dispatched, you’ll receive a tracking link by email so you can follow your parcel every step of the way.

Returns

If your order arrives damaged, please contact us on 01626 240483 and we’ll arrange a replacement as quickly as possible.

If you would like to return an unopened and unused product, please send it back in its original packaging to the address shown here, marked for the attention of Goods In.

Please note that return postage costs are the responsibility of the customer.