Delivery and Returns
Delivery Information & Rates
We ship throughout the UK, Scottish Highlands & Islands, Isles of Scilly, Isle of Wight, Isle of Man, Channel Isles and Northern Ireland
We offer standard tracked (3-5 days) or express tracked (1-3 days, not guaranteed) delivery with Royal Mail. Some more remote or offshore destinations may take longer.
- All parcels are sent tracked and you will be notified of tracking number providing a valid email address is stated on order.
- All orders placed before midday will be dispatched the same working day. Orders after this time will be dispatched the next working day (Monday to Thursday only).
PLEASE NOTE: - We aim to deliver within the time frames stated, however, there may be delays which are outside of our control such as postal strikes (this may also apply with our express UK delivery service so please be aware of postal circumstances when choosing your postal option as refunds will not be given for delays outside of our control). No orders will be processed or dispatched on public holidays. Please allow extra time for deliveries over holidays or busy periods.
Please add a note on ordering if you need your parcel to be left in a safe place. No liability can be taken for loss of parcels that are left at your designated safe place. and where a designated safe place has not been stated, Proflax cannot accept any damage, loss or failure to deliver.
Up to 4.0kg ONLY
£3.50 Standard delivery (3-5 working days)
|Up to 4.0kg ONLY
|£4.25 Express delivery (1-3 working days. Not guaranteed)
|Over £70 irrespective of weight
We are able to ship to EU destinations and internationally and shipping charges are quoted per order based on order weight. If you would like a quote then please email your order requirements, Country of destination and post code to firstname.lastname@example.org
Returns & Replacements
If you have received a damaged product please phone 01626 240483 so that we can arrange a replacement.
If you would like to return an unopened and unused product then please return the item in its original packaging to the address shown here marked for the attention of Goods In. Returns must be sent at the customers own cost.
Seems to be sorting out our young dogs issues with bitting their rear end so fingers crossed
I have been using this for my dog for a while now, he is on strong meds which are not good for his liver. This is a pert way to help his liver 100% naturally with a seal of approval from my vet
This is amazing. With just one scoop it firmed my dogs poop within a day. I’ll definitely buy it again
Awesome can’t believe I didn’t know you sold these sooner!
This has helped. my dogs coat grow ( he lost a lot of his coat ) and I have been to the vets with him loads of times and even spent £1000 on blood tests nothing helped apart from this skin and coat for dogs , it’s taking a little while but it is much better and I am so pleased it’s working 😊
Great product, the short date is not a problem, as I will still use it up within the specified date. This made it a lot more affordable for me to purchase such a great product.
This is my second purchase. This is the only thing that works well for my dogs reflux. Will definitely purchase again.
Only been using a short time not noticed a difference just yet but will update
My 12 year old dog has been on this now for a few months and it has given her a spring in her step again
These are fantastic and so much easier than the old pouring out the bottle that always seemed to leak the oil everywhere, it was so messy! Now its just popping up the spout and pouring out what you need without any fuss or mess
I have 4 working collies who compete in agility and I find this supplement helps to keep them more focused
My dog has a lot less tummy rumbles since being on Prolax.
My 7 year old BC has spondyloses, this is effecting him, after he has been on Proflax Bone and joint he is moving better, more agile and he has got a new lease of life, he is now training to finish his SAR qualification which he started on last spring. I can highly recommend this product and of course he will continue using this.
Reassuring that my dogs are getting a first class supplement to their diet / and they lap it up. Must taste nice!
We've been using Bottoms Up for quite a few months now and it's definitely made a difference. Our Labrador very rarely licks himself now whereas previously he was doing it daily. His anal glands are fine now too so no more trips to the vets! I can definitely recommend this product.