Customer Service
Customer Service
- Terms and Conditions
- Ordering
- Payment, Pricing and Promotions
- Delivery and Returns
- Viewing Orders
- Updating Account Information
- Privacy Policy
- Contact Us
- Ordering
- After placing your order and making payment you will receive an email to confirm your purchase. It is imperative that you check your order and contact us by telephone should there by any errors so that we can amend prior to shipping. Please note, we allow a maximum of two hours after placing your order to make any changes. All orders placed after 1pm will be shipped the following day.
- Payment, Pricing and Promotions
- Payments are accepted by Paypal or any major debit or credit card. We do not accept Diners Club. Pricing is fixed at the amount shown for each product and delivery charges will apply. All promotional products will be discounted at checkout.
If you have created an account you are able to log in where you can view any previous orders to repeat your purchase. Our encrypted system means that all stored details remain secure. As an option, credit and debit card payments can be taken by telephone. - Delivery and Returns
- Please click here to view our delivery and returns information
- Viewing Orders
- Create an account with our store to help you move through the checkout process faster, store multiple shipping addresses and view and track your orders.
- Updating Account Information
- We aim to deliver a premium level of customer service, so if you have created an account with our store please ensure that all address and contact details are correct at all times. You can do this by logging into your account and editing your personal information at any time.
- Privacy Policy
- Please view our Privacy Policy here
- Terms & Conditions
- Please view our Terms & Conditions here
- Contact Us
- Should you wish to contact us please do so using 01626 240483 or info@proflax.co.uk
Let customers speak for us
from 414 reviewsWe were recommended Tummy Tastic via a canine nutritionist, after trying various other methods and products for the past year +
My girl has been suffering with itchy ears, paw licking and head shaking, which has caused 3 ear Haematomas! I’m pleased to say after starting Tummy Tastic there was and continues to be a noticeable decline in her symptoms!
Super Pleased!
Raye & Dolly 🐾💕
Great products easy to order and delivered swiftly dogs love then and they really help
Spoke to Michael a couple of times now can't thank him enough for all his help and advice and just an ear to listen to me
Great product that helps our older Springer Spaniel. X
I recommend it 👌
My dog has never had any issues with his anal glands and I'm sure it is because we give this supplement daily. It gives real peace of mind as well as giving him a healthy boost.
Been using skin & coat for a few months now and have noticed a marked difference in their coats. My Dixie has had skin issues and this has stopped the breakouts she used to have especially now they are blowing their coats.
Great smashing great
Natural Flea & Tick Support for Dogs - Keep Off Me! Powder
Quick delivery I am using the product but need more time before I can see if it works
This is an excellent well tolerated product. Highly recommend for you dogs.
Nice handy packet for on the go moments like shows, events or at the vets.
Take 30-60 minutes to work.
I never ever review products but I have to review this product. This truly has sorted our 9 year old boy who we had returned to us 9 years later through no fault of his own. He was a humper. We started him on Horny Hound in desperation. 1 week in he is a model dog. He is so calm and has stopped humping. Poor little man must have been so anxious. Going to make subscription for future orders. So do glad I read about this.
Joint care and tummy care.
Work so well, very happy working spaniels.
Fit and active highly recommended.
What can I say my Wolfhound has a hernia in his lower intestine , Bottoms up has managed to maintain his functions and stopped the swelling and gland filling up hence no operation can’t recommend highly enough 🐕😀