Customer Service
Customer Service
- Terms and Conditions
- Ordering
- Payment, Pricing and Promotions
- Delivery and Returns
- Viewing Orders
- Updating Account Information
- Privacy Policy
- Contact Us
- Ordering
- After placing your order and making payment you will receive an email to confirm your purchase. It is imperative that you check your order and contact us by telephone should there by any errors so that we can amend prior to shipping. Please note, we allow a maximum of two hours after placing your order to make any changes. All orders placed after 1pm will be shipped the following day.
- Payment, Pricing and Promotions
- Payments are accepted by Paypal or any major debit or credit card. We do not accept Diners Club. Pricing is fixed at the amount shown for each product and delivery charges will apply. All promotional products will be discounted at checkout.
If you have created an account you are able to log in where you can view any previous orders to repeat your purchase. Our encrypted system means that all stored details remain secure. As an option, credit and debit card payments can be taken by telephone. - Delivery and Returns
- Please click here to view our delivery and returns information
- Viewing Orders
- Create an account with our store to help you move through the checkout process faster, store multiple shipping addresses and view and track your orders.
- Updating Account Information
- We aim to deliver a premium level of customer service, so if you have created an account with our store please ensure that all address and contact details are correct at all times. You can do this by logging into your account and editing your personal information at any time.
- Privacy Policy
- Please view our Privacy Policy here
- Terms & Conditions
- Please view our Terms & Conditions here
- Contact Us
- Should you wish to contact us please do so using 01626 240483 or info@proflax.co.uk
Let customers speak for us
from 973 reviewsHave just started my older bitch on this along side another joint supplement, as I just wanted an extra boost. There were certsin additions I wanted to add to her diet, and this formula covers it all.
She eats it mixed into her food without any issue. She seems comfortable and full of beans so can assume it's doing it's job
happy with resukts from feeding my setters with supplements - helps coat
We have tried lots of things to help our girl with her glands, she was experiencing them up to 3 times a day! Usually on the couch of my leg 🤢 since using proflax bottoms up we haven’t had random but juice explosions! 100% recommend.
Love proflax puppy power, use it for my raw fed lakeland terrier pup, he looks great! Service is brilliant. Highly recommend
Order arrived quickly. I am hopeful that it will help with my dogs skin issues. Time will tell.
Couldn’t recommend there products enough
I have been using immunity and vitality oil and power and revive oil on my 7yrs staff x who sustained a cruciate injury. These products have really helped his recovery, building muscle, strength and putting in the correct nutrients for a healthy heal. Six months post injury we are back to most activities and one very happy dog. Thank you team Proflax.
I have 4 working collies one is reactive and I found that over everything else out there proflax is the best for my dog and the most effective to help keep him calm and definitely collected in high arousal situations like agility competitions
Really impressed with this supplement, I was initially worried my pup wouldn’t eat it, but they absolutely love it, just mix it into their usual food.
Easy to dispense and a valuable boost to my dogs’ health. I use alongside Tummy Tastic, another great Proflax product. Their coats are gleaming.
I started to use this on my golden oldie& found it has been helping him.
Haven’t seen any negatives yet. Definitely an improvement in stools and itching! Still waiting for other benefits.
Absolutely fantastic it is the best thing for my 2 working dogs, they have a new lease on life with no lameness after a long season working.
Great product, stops the scooting really quickly.... Enjoying proflax products