Free delivery for orders over £50

Delivery and Returns

Holistic Natural & Herbal Supplements for Dogs UK

We deliver throughout the UK, Ireland and the Channel Islands. For European delivery please contact us directly at info@proflax.co.uk

  • All orders placed before 1 pm will be dispatched the same day. Orders after 1 pm will be dispatched the next working day (Monday to Friday).
  • All parcels are tracked and you will receive your order tracking number by email within 24 hours of your order being placed. 

Standard delivery of up to 3 working days applies to most postcodes within the UK. Some harder to reach destinations may take up to 5 working days. If this is the case, then you will be advised by email (following receipt of order) if your order is going to take longer than 3 working days. We aim to deliver your products within the time frames stated, however, there may be delays in delivery times outside of our control. No orders will be processed or dispatched on public holidays.

Please allow extra time for deliveries over these periods.
Unfortunately, we do not currently offer an express delivery service.

Delivery charges (UK, Ireland and the Channel Islands)

Standard (up to 3 working days)

Weight

Price

Up to 4.00kg

£3.50

4.01-10.00kg

£6.50

10.01-30.00kg

£7.50

>30.01kg

£40.00

Returns and Replacements

We offer a free collection and replacement service if you have received a damaged product. Please email info@proflax.co.uk or phone 01803 473634.

We offer a full refund if you are not entirely happy with our products, providing the product is unopened and in resalable condition. Please email info@proflax.co.uk or phone 01803 473634.

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