FREE DELIVERY ON UK ORDERS OVER £75

Delivery and Returns

Holistic Natural & Herbal Supplements for Dogs UK

Shipping Rates

UK, Ireland, ROI, Scottish Highlands & all Islands

We offer standard 48 hour or express 24 hour delivery via Royal Mail throughout the UK and standard 2-3 day delivery for Ireland, ROI, Channel Islands, Isles of Scilly, Isle of Man, Isle of Wight, Scottish Highlands & Islands. Parcels are tracked*. Maximum weight per order is 4kg via Royal Mail. For orders over this weight please select our courier service, delivery charges are outlined in the table below.

UK Shipping (Royal Mail);

  • All orders placed before 1 pm will be dispatched the same day. Orders after 1 pm will be dispatched the next working day (Monday to Friday).
  • * All parcels are tracked. Providing you have provided a valid email address on ordering, you will receive an order tracking number by email within 24 working hours of your order being processed. 

PLEASE NOTE: - Some harder to reach destinations may take up to 5 working days. We aim to deliver your order within the time frames stated, however, there may be delays which are outside of our control such as the current COVID situation (this may also apply with our 24 hour UK delivery service). No orders will be processed or dispatched on public holidays. Please allow extra time for deliveries over holidays or busy periods.

International Service

Due to popular demand, we now offer shipping to other countries; Spain, France, Germany, Denmark, Belgium, Switzerland, Austria, Italy, Portugal, the Netherlands and the United Arab Emirates. The maximum weight allowed per order is 2kg so any orders over this weight will be shipped in separate consignments. Delivery charges are shown for each country on checkout. Delivery timescales are between 5-10 days depending on the country (especially with COVID restrictions) and are tracked and signed/tracked only. For more information please contact info@proflax.co.uk.

Please add a note on ordering if you need your parcel to be left in a secure place. No liability can be taken for parcels that are left at your designated secure place.

UK mainland, Ireland, ROI, Channel Islands, Isle of Man, Isle of Wight, Scilly Isles, Highlands & Islands

Weight

Price £GBP

Up to 4.0kg

£3.75 Standard delivery

Upto 4.0kg £5.50 Express delivery

4.01 - 20kg (UK MAINLAND ONLY)

£9.00 24 hour courier

4.01 - 20kg (Scottish Highlands, Isle of Wight)

£11.00 2 day courier

4.01 - 20kg (Scottish Islands, Channel Islands, Isle of Man, Scilly Isles) £15.00 2 day courier
4.01 - 20kg (Ireland & ROI) £18.00 2 day courier

Belgium, Italy, Portugal, France, Spain, Germany, Denmark, Switzerland, Austria and the Netherlands

 Weight Price GBP
0.25 - 2kg maximum

£14.50 nil vat standard shipping

5-10 days

UAE

 Weight Price GBP
0.25 - 2kg maximum

£20.00 nil vat standard shipping

7-10 days

 

Returns & Replacements

If you have received a damaged product please phone 01803 473634 immediately so that we can arrange a replacement.

 

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