FREE DELIVERY ON UK ORDERS OVER £50

Delivery and Returns

Shipping Rates

UK, Scottish Highlands, Isle of Wight & Isle of Man

We offer a standard (3-5 days) or express (1-2 days) delivery via Royal Mail throughout the UK and standard 2-3 day delivery for the Isle of Man, Isle of Wight, Scottish Highlands & Islands.

We are currently not shipping to the ROI, Northern Ireland or the Channel Islands and apologise for any inconvenience this may cause.

Parcels are tracked*. Maximum weight per order is 4kg via Royal Mail. For orders over this weight please select our courier service, delivery charges are outlined in the table below.

UK Shipping (Royal Mail);

  • All orders placed before midday will be dispatched the same day. Orders after this time will be dispatched the next working day (Monday to Friday).
  • * All parcels are tracked. Providing you have provided a valid email address on ordering, you will receive an order tracking number by email once your order has been processed. 

PLEASE NOTE: - Some harder to reach destinations may take up to 5 working days. We aim to deliver your order within the time frames stated, however, there may be delays which are outside of our control such as the current COVID situation (this may also apply with our express UK delivery service). No orders will be processed or dispatched on public holidays. Please allow extra time for deliveries over holidays or busy periods.

International Service

** Due to popular demand, we now offer shipping to other countries; Spain, France, Germany, Denmark, Belgium, Switzerland, Austria, Italy, Portugal, the Netherlands and the United Arab Emirates. The maximum weight allowed per order is 2kg so any orders over this weight will be shipped in separate consignments. Delivery charges are shown for each country on checkout. Delivery timescales are between 5-10 days depending on the country (especially with COVID restrictions) and are tracked and signed/tracked only. For more information please contact info@proflax.co.uk.

** OUR INTERNATIONAL SERVICE HAS BEEN SUSPENDED UNTIL FURTHER NOTICE **

Please add a note on ordering if you need your parcel to be left in a secure place. No liability can be taken for parcels that are left at your designated secure place.

UK mainland, Isle of Man, Isle of Wight, Highlands & Islands

Weight

Price £GBP

Up to 4.0kg

£4.25 Standard delivery (3-5 days)

Upto 4.0kg £6.30 Express delivery (1-2 days)

4.01 - 20kg (UK MAINLAND ONLY)

£9.00 24 hour courier

4.01 - 20kg (Scottish Highlands & Islands, Isle of Wight, Isle of Man)

£15.00 2 day courier

** Belgium, Italy, Portugal, France, Spain, Germany, Denmark, Switzerland, Austria and the Netherlands (CURRENTLY SUSPENDED)

 Weight Price GBP
0.25 - 2kg maximum

£14.50 nil vat standard shipping

5-10 days

UAE

 Weight Price GBP
0.25 - 2kg maximum

£20.00 nil vat standard shipping

7-10 days

 

Returns & Replacements

If you have received a damaged product please phone 01803 473634 immediately so that we can arrange a replacement.

 

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